Prompt Service, Professional, Courteous, and Knowledgeable
"There was a load of wash in my BOSCH washing machine and it suddenly stopped in the middle of the cycle. I could not open the door and the SPIN and DRAIN switch did not work as well. Curtis came out and diagnosed the problem very quickly - drain pump obstruction. He fixed the problem swiftly by removing the blockage and it was very apparent that he knows his stuff very well. Very experienced, professional, and knowledgeable indeed!"- Fred B.
Gas Cooktop Repair - TWO DIFFERENT BRANDS
Prompt, Professional,Clean..A bit pricey, but worth it!
"Got things fixed correctly."- Ramon L.
Curtis knew what was the problem and how to repair..
"I will call Curtis for all my future repair needs. Thanks for the fast service repair!"-Steven W.
Repair on a Commercial Food Warmer
Promptness and No Hassle
"We greatly appreciate your great customer service and professionalism. The job was completed expeditiously and correctly. We would also like to thank Curtis Latson for his efforts and advice. We will definitely call your company for any necessary repair service on our appliances and highly recommend others to do the same."- Sophath M.
Electric steamer, Charcoal Broiler, Tortilla machine
Ability to make good repairs.
"I am the director of the Chevy's corporation, we have used Curtis Latson Services for three months, we had been looking for an appliance company to be a vender and maintain and perform repairs throughout the bay area at our Chevy's and El Torritos restaurants, Curtis has been to three of our restaurants to repair various pieces of Mexican restaurant equipment, we are extremely satisfied so far with his ability to make solid repairs, we will continue to use Curtis Latson Services."- Chevy's Restaurant
Deep Fryer Repair
"Our fryer went down, we had a big party and expected a full house of college kids, we called several companies telling them we need this fryer operational in two days no later, we were told it was factory parts, they could not get the parts in time, we found Curtis Latson Services on-line, he came out accessed the situation and called Fry Master and ordered the parts next day, he repaired our fryer, we found a company that we will be using exclusively to maintain all the equipment in our hotel, thanks Curtis, it is nice to have a company that delivers, our party was a success!"- Hotel Durant
Bluestar Range Repair
"Curtis was great. I couldn't believe how organized he was. He inspected our Bluestar and ordered the parts right on the spot. He had them delivered to us and installed them once they came. It doesn't get better than that. The last two guys over a two-year period just gave us excuses why they couldn't fix it but Curtis got it done in two weeks. Bravo!" -Luke G.
"We provide home owners with insurance for all their appliances in their home all over the country and the bay area, we have been using Curtis Latson Service for two years to go out and repair appliance for our clients, Curtis is Professional, Knowledgeable and very skilled, we have gotten nothing but good reports on his excellent service, he has really taken good care of our bay area clients."- American Home Shield
He knew what to do!
"We smelled gas very strong by one of our stoves, we called several companies, none could pin point the leak, we called PG&E only to be told they don't provide service to appliances, my sister found Curtis Latson Services on-line, he came out we explained what was going on, he set up a return visit, he came with his tools totally disassembled the stove, it turned out to be our pilot tubing was rotted through causing the leak, I don't understand why the other companies didn't think to do that anyway Curtis repaired the stove and we will only use Curtis to maintain our restaurant equipment, he is the best service company I have dealt with, we have been in business for 20 years, thanks Curtis." - Tai Delight
Pizza Oven Repair
He took the time to do his research
"We own a Pizza shop down the street from the University of California, we are extremely busy feeding the college kids, they really depend on us our pizza oven went down last Monday, we called two companies before calling Curtis Latson Services, we had to shut the business down temporarily, the first company informed us that the data plate was no longer on the unit, their no way of getting the information needed to order parts for the oven, he walked out, the second company came out and said the same thing, this was turning into a really big deal, my boss started pricing pizza ovens, one like ours was close to $30,000 dollars, we were getting really nervous, I took one more chance and called a third company, it was Curtis Latson Services, he came out looked the oven over and informed us that the data plate was missing, my eyes began to water then he said he has a way to get information needed to order parts, he took the factory name of the oven, looked them up on-line, emailed them several pictures, they were able to determine the model, we ordered the parts needed, had them over nighted our oven was up and running the next day, wow, thank God for Curtis Latson Services."- Fat Slice Pizza
Beer Tap and Glycol system repair, Walk-in Cooler repair
Knowledgeable and Punctual
"We had several companies come out and attempt to repair our glycol system, big companies advertising their expertise in glycol sadly they didn't know very much, we found Curtis Latson Services on the Internet after reading all his services we decided to give this company a call, best decision I ever made, they not only repaired the glycol and walk in cooler, our thermo solar had never worked since I've been with Embassy Suites, Curtis turned out to be an expert on thermo solar what doesn't this guy specialize in, we now have a very skilled service company to call when we have break-downs which is all the time, one more thing he is scheduled to do a maintenance on our pool and jacuzzi, thanks Curtis, I might get a promotion because of your excellent service, I am looking really good to my boss." - Embassy Suites
Retarder Proofer Repair
Professionalism, attention to detail, gets it done right the first time.
"Curtis was great to work with. He comes in, reviews the situation, does some homework, then properly diagnoses the problem. Then he lets you know exactly what he needs to do and estimates the cost. Then he orders the parts and fixes it right. He also does all this quickly so you can get up and running. I will definitely call him with any problem I experience in the future. He is now my go to for sure."- Frank S.
Professional and very pleasant
"Curtis Latson Services was called to do an emergency repair of a double door refrigerator/freezer which stopped working. He came out quickly and diagnosed the problem and gave an estimate of repair. He returned quickly as parts arrived and installed them. He was professional and very pleasant and accommodating throughout the whole process and fixed the problem. The final outcome was very much appreciated."- Victoria C.
Microwave repair Bosch
"Fast services, ahead of schedule, perfect repair, right on time. A great job plus good information on how to maintain all my appliances. Highly recommended."- Gary F.
"Major appliances are the corner-stone of modern life, without these trusty devices people would be reduced to washing their clothes by hand and cooking over an open fire, Curtis Latson Services is known for providing Good Professional Service, very knowledgeable and good communication, simply the best service you would receive anywhere." - Jack M.
Bosch Disher and Thermadore Oven
Customer Service was Excellent
"We used Curtis to repair two appliances in our Berkeley home, a Bosch Dishwasher(motherboard), and a glass door on a Thermadore Oven. He was able to repair in one day and the oven just as soon as he ordered the glass. His customer service was excellent in both cases. He even replaced a metal panel that was cosmetic for the cost of the labor only. He was prompt and professional and I would recommend him highly on both of these manufacturers."- Lisa M.
Repaired Range, Repaired Washing Machine
Communication and Education
"Curtis is a great resource for appliance repairs. He was very helpful in quickly diagnosing multiple issues with a gas range and a commercial washer that I own. Will be using him again."- Ray M.
Knowledgeable about the cause.
"Sears wasn't going to make it until Thursday and the local big shops weren't going to make it until Monday, Curtis let me know the best he could do for me was later that afternoon, (Saturday). Same day service? I'll take it! We had a fridge full of groceries warming up and Curtis showed up, fixed the problem and charged a very reasonable rate (especially for a weekend call). We had a bit of a follow-up issue that needed a bit of tweaking, he was very responsive, and totally professional and things are humming along at a perfect temperature now. I wasn't able to be there for the follow-up visit, and my wife felt respected and listened to by Curtis. Very happy and will be using Curtis in the future."- Taylor S.
He took the time to explain the nature of the problem
"This company is great! It seems that previously, every time we had an issue with our laundry machines or dishwashers, the appliance guy would come out and fiddle around and either not fix the problem or sell us a bill of goods, however, when Mr. Latson arrived, he promptly diagnosed the problem with our washing machine, pointed out a mechanical failure but explaining what we had been doing wrong that led to the error. He reviewed some simple buy critical instructions we'd not been following and gave me a stern but fair lecture about the importance of taking care of my machines. I certainly will use him again. Oh, and btw, use liquid detergent only." - Pinky Proph Epstein
Great work and repairs
"Excellent service, very quick and courteous. Highly recommend. Great work and repairs, will definitely be calling again for any repair or projects I have in the future. Outstanding quality, very tidy after everything was done absolutely no mess to clean up." - Crystal A.
"Great and prompt service" -Bach N.
"Unlike Appliance Doctor who quickly sold me a $400 circuit board that didn't fix the problem, Curtis conducted a thorough evaluation of the issue and made the correct diagnosis and repair.
Highly recommend Curtis for reliable service and will use him for other appliance service." -Joe P.
Commercial Appliance Repair
"I had five different appliances, a jacuzzi, ice-machine, Commercial range, Commercial dishwasher, retarder proofer, I bought these from a liquidation, I needed a company skilled in advance repairs, out of three companies trying to repair the equipment, a friend referred Curtis Latson Services, they repaired all the equipment, I was able to meet my grand opening deadline, this is one of the more skilled companies, I strongly recommend them, thanks Curtis you are a life saver." - Micheal S.
"Curtis came to clean our 50 year old heater. We were very pleased wi the service he provided. He arrived at a pretty short notice and did a clean and thorough job. Beyond his professionalism, he turned out to be a great conversationalist and the time he cleaned our heater went by pleasantly." -Ad R.
Dryer Repair, Stove Repair & more
Professionalism and Quickness
"Outstanding job, Very friendly and has your best interest at heart. Everything Curtis has fixed for our house has stayed up and running, thank you thank you."-Chelly P.
Quick response to initial call!
"When I first called Curtis he came to investigate my dryer that same day. Amazing. While Curtis was not able to complete the work on my dryer, due to unforeseen circumstances...he did issue a refund and made things right."-Jenna C.
"I called Curtis Latson services to repair my commercial Hobart dough mixer. Since we use the mixer several times a day, I needed it to be fixed asap. Curtis responded my call and explained the process of coming over to give me an estimate. Upon arrival, he checked the mixer and quickly located the problem and made a few calls to the part suppliers. After finding that the parts available, and the price for them, he gave an excellent, honest estimate to fix the problem. He came to my business around 9:00 am and whole repair was done before noon."- George B.
"I can't be happier for the service I've received. Very professional guy."- George B.
Owner (Turkish Kitchen Restaurant)
The fact that the problem was found quickly and the refrigerator was repairable.
"Curtis is a polite gentleman who knows his appliances! He quickly found the problem and worked with us to get our refrigerator fixed in a timely manner." - Vanessa J.
Heating System Repair
Fast and Knowledgeable of the problem
"We met Curtis through another contractor and when the gentleman could not complete the job he was hired for Curtis stepped in. He was professional, honest and made sure we understood the problem. He has been great and I will be referring him to people I know based on the fact he knows his craft." - Johnie W.
Most Reasonable and Quick Response
"I called around and he was the most reasonable and did an excellent job.!! I had trouble getting an estimate without waiting few days .. Curtis Larson Services came within 24hrs!! He is totally dependable!! My pool has heat again and we are enjoying swimming again!!" -April G.
Electric rewiring for my home
He was very knowledgeable and made sure the problem was solved, and affordable
"I can say with confidence I recommend his service to my friends!" -Dana H.
Refrigerator, washer & dryer repair and hot tub service
All services were done expertly. Price was reasonable.
"Curtis was prompt, completed the work quickly, was friendly and extremely service oriented."
I have had numerous repair services over the years & Curtis is among the best hands down. I highly recommend him and will always use him in the future."
Refrigerator and washer/dryer repair
Curtis was incredibly reliable and pleasant to work with. I absolutely recommend his services!
"Curtis is professional and does great work!!"- Krista B.
Electrical and Central Heating
Timely completion of work, shows up on time, excellent work, reasonable pricing
"I would recommend this servicer to anyone looking for good honest quality work. I have used him on 3 different project. His pricing is very reasonable. He is timely, knowledgeable. And all about business." -Sue H.
On time, great communication of the problem and step needed for repairs. Competitive pricing and courteous service.
"Yes I am in the rental property business and it is a challenge finding someone you can trust to be on time, give you a fair quote and return you phone calls! I have been working with Curtis for about a year now and will continue to call him as long as he keeps answering the phone." - Della G.
He ordered and replaced some worn out parts on my Bosch washing machine. He was knowledgeable and efficient.
"It was difficult to find a technician able to repair Bosch washers. Curtis diagnosed problem, ordered necessary parts, and returned to service the machine within a few days’ time. Nice to have a local repair service table to do that." - Kathleen B.
That Curtis knew what to do to repair the stove
"I was impressed to see how much Curtis knew about the work he does. He found the problem with the burner, removed the valve and had to search for one. This took some time as my O'Keefe & Merritt stove is an old one. He did it and my stove is up and running again and I am a Happy Camper."- Mary P.
Revco Refrigerator Repair
Repairing a Freon leak.
Open 24 hours a day, 7 days a week
Nothing but good things to say about this company. Very responsive when needed. I purchased a Subway resturant that had equipment issues. Called them that morning at 0600 and Curtis was here at 0700 and had my shop up and running. He is great at follow-up as well. I recommend this company 1000 times over.
- Tyrone Eugene. 0/6/2020
Curtis is really knowlegable and helpful and honest!
- Amy Mueller. 10/30/2017
The owner quickly arranged the pickup, diagnostic, repair, and drop-off for my small appliance repair with the same courtesy one would expect for his commercial contracts.
- Drew Haynesworth. 4/22/2016
Curtis fixed my hot tub. There was a short due to a poor wiring job by the manufacturer. He found the problem right away and charged me a lot less $$ than the estimate. Curtis was on time, personable, and honest.
- Michael Smith. 2/14/2016
Curtis came with part in hand as our over the phone conversation helped with the diagnosis. His fee for his time and effort was quite fair. And he is a Warriors fan. What more can you ask. Importantly he was able to fit me in with one day lead time, which made my wife very happy.
- Elizabeth DeMarinis. 3/27/2015
Unfortunately, I experienced a very small leak that resulted in several visits from Mr. Latson. My three door Kenmore refrigerator kept losing Freon and would not make ice. Despite my frustration of having to throw out food numerous times, Mr. Latson informed me he could fix the problem. He was extremely informative on how the refrigerator system worked. He located and repaired the leak at the evaporator coil and gave me an extended warranty. Mr. Latson got the job done!
- C Johnson. 3/26/2015
Curtis was not only reliable and a thoughtful and considerate person, but also he seems to have fixed our 28 year old subzero freezer with a new compressor. The first one he installed was faulty but he put in another one that seems to be working. We are very grateful.
- a&n Kukulan. 3/10/2015
My name is Toni Morehead, I had Curtis Latson Services out to repair my Jacuzzi, the type of problem we were experiencing, we called several companies, we could not find a company with enough experience to repair our model, we searched for about a week, a co-worker recommended Curtis Latson Services, we called them out, best choice we could have made, it took Curtis about two weeks to order and receive the parts and return to repair the Jacuzzi, we were really impressed with Curtis's knowledge of different appliances, he repaired the Jacuzzi, we were having a problem with our Sauna and Curtis repaired that, what doesn't this company repair, out of all the appliance companies I have dealt with, this company is clearly the most experienced and we will be calling them back to service all of our appliances, thanks Curtis!
- Teetee Bee. 1/8/2015
What can I say? Curtis Latson Services is a top quality company. Curtis is one of those rare finds that takes great pride in his work, and makes sure that everything is done thoroughly, and with precision. He went far beyond the scope of any appliance repair company I have ever hired. Multiple repair places said that my Fisher Paykel Stove/Oven was probably better of being replaced, but not Curtis. He problem solved and problem solved until he made all necessary repairs that needed to be done to have the appliance up and running. It actually was working better than ever and he did it at a fraction of the price. I HIGHLY RECOMMEND CURTIS LATSON SERVICES!!!!! The Best in the business!
- JG Larochette. 1/6/2015
Curtis stepped up and saw it through. I called for a dishwasher repair on a weekend. He showed up right when he said he would, diagnosed the problem, explained things to me, ordered the part, worked with me on scheduling the return, came back and installed the replacement part, and it worked for a cycle or two. Then it died again. Curtis came back, acknowledged that he had overlooked a problem on the first pass, and then took all the steps to address it: ordering new part, scheduling return visits, getting it done, and not charging me for the work that might have been avoided. I respect the strong sense of ownership and integrity that Curtis brought to this project.
- Matthew Levett. 1/3/2015
Curtis was prompt, professional and extremely knowledgable. He diagnosed the problem with my broken microwave within 2 minutes of opening the case. He also explained exactly what was wrong, and showed me how he identified and confirmed the problem. I lucked out that the bad part was available locally, so Curtis was able to pick up the part and fix the problem the same day.
Superb repair experience all around; I will definitely call him again the next time I've got an appliance on the fritz.
- Rob von Behren. 0/28/2015
Great JOB!!!! my refregerator just got broken and I've called Curtis Latson Services..they did really amazing lob. excellent customer service, work done on time(in one day) , well experenced and very very reasonable price. I'm so glad that i've called Curtis Latson Services best deal and sercive.
- Esrom Dawit. 11/5/2014
Curtis Latson Services has been a life saver! They've fixed numerous pieces of equipment for me and have always came to the rescue. Curtis handles all his calls directly giving that personal touch and understands how the urgency of needing a repair is crucial. There hasn't been a unit they can't or won't service, which is rare in this industry. I would definitely recommend them for all your refrigeration and appliance needs.
- Will Robson. 11/4/2014
In my experience, Curtis was very professional and knowledgable. He fixed our refrigerator which had a bad compressor. He was very methodical in his diagnosis in order to avoid unnecessary parts replacement. He also was very clear in explaining everything so that I felt comfortable with his diagnosis and repair. Finally, he shifted his schedule in order to come to our house quickly given that we were experiencing a refrigerator emergency.
- Richard Capone. 10/7/2014
I called Curtis on a Monday about my broken mixer. He came out Tuesday and repaired it on Wednesday. Thanks for the service!
- Brian H. 7/7/2014
I would like to recommend Curtis for repairing my refrigerator after others could not
analyze the problem. Curtis spend time to find the problem and contact the
manufacturer and parts department to get the job done.
I will call Curtis for all my appliances repair in the future.
Steve and Malca
- Malca Waisman. 7/6/2014
Curtis was great. I couldn't believe how organized he was. He inspected our Blue Star range and ordered the parts on the spot. He had them delivered to us and installed them once they came. It doesn't get better than that. The last two guys over the last two years have only given us excuses why the couldn't complete the job, but Curtis got it done in two weeks. Bravo!
- Luke George. 4/13/2014
This company is great. It seems that previously, every time we had an issue with our laundry machines or dishwashers, the appliance guy would come out fiddle around and either not fix it or sell us a bill of goods. However, when Mr. Latson arrived, he promptly diagnosed the problem with our washing machine, pointing out a mechanical failure but EXPLAINING what we had been doing wrong that led to the error. He reviewed some simple buy critical instructions we'd not been following and gave me a stern but fair lecture about the importance of taking care of my machines. I certainly would use him again. Oh, and btw, use liquid detergent only. And HE if it's called for.
- PinkyProph Epstein. 7/20/2013
Curtis Latson Services was called to do an emergency repair of a double door refrigerator/freezer which had stopped working.
He came out quickly and diagnosed the problem and gave an estimate of repair.
He returned quickly as parts arrived and installed them.
He was professional and very pleasant and accommodating throughout the process and fixed the problem. The final outcome was very much appreciated.
- Victoria Canovas. 7/6/2013
Major appliances are the cornerstones of modern life. Without these trusty devices, people would be reduced to washing their clothes by hand and cooking meals over an open fire. Curtis Latson Services is known for providing Good Professional Service, very knowledgable, & Good communication. Simply the best service you would ever recieve anywhere.
- Lucyhandymansolutions . 7/1/2013
Fast service, ahead of schedule. Perfect repair, right on time. A great job plus good information on how to maintain all my kitchen appliances. Highly recommended.
- Gary Frank. 6/30/2013
Sears wasn't going to make it till Thursday, and the local big shops weren't going to make it till Monday. Curtis let me know that the best he could do for me was later that afternoon (Saturday).
Same day service? I'll take it! We had a fridge full of groceries warming up and Curtis showed up, fixed the problem and charged a very reasonable rate (especially for a weekend call).
We had a bit of a follow up issue that needed a bit of tweaking, he was very responsive and totally professional and things are humming along at a perfect temperature now.
I wasn't able to be here for the follow up visit, and my wife felt respected and listened to by Curtis.
Very happy and will be using Curtis in the future as needed.
- Taylor Shogren. 6/29/2013
Excellent Service, very quick, and courteous.
Great work and repairs, will defiantly be calling again for any repair or projects I have in the future.
Outstanding quality, Very tidy after everything was done absolutely no mess to clean up.
Really nice guy also
- Crystal Adams. 6/26/2013
Hello my name is Ray
My experience with Curtis Latson Services was all good.My air conditioning went out and he came out and diagnose the problem and made the repairs.I've been around construction most of my life and i know when i see a good repair man especially ac.
Curtis Latson Services was knowledgeable and professional and i will always use their services and recommend them to others.
- Ray Peters. 6/25/2013
We used Curtis to repair two appliances in our Berkeley home; A Bosch dishwasher (the motherboard), and a glass door on a Thermador Oven. He was able to repair the motherboard in one day and the oven just as soon as he ordered the glass. His customer service was excellent in both cases. He even replaced a metal panel that was cosmetic for the cost of the labor only. He was prompt and professional and I would recommend him highly on both these manufacturer's products.
- Lisa McCoy. 6/23/2013
HI,I'm micheal, I had four differnt appliances,and jacuzzie,ice-machine,commercial range,commercial dishwasher,retarder proofer,I bought these from liquidation.I need a company skille in advace repairs. out of three companies trying to repair the equipment,a friend of mine referrd CURTIS LATSON SERVICES. they repaired all the equipment, I was able to meet my grand opening deadline,thi is one of the more skilled companies. I strongly recommend them...